Short answer
Yes, outside Quebec. Since October 6, 2022, Visa and Mastercard have let Canadian merchants add a surcharge to credit card payments, capped at 2.4% or the merchant's own cost of accepting the card, whichever is lower. You must give 30 days' notice, disclose the fee before the customer pays, and show it on the receipt. No surcharge is allowed on Visa or Mastercard debit and prepaid cards.
Yes, you can add a credit card surcharge in Canada, as long as the sale isn't in Quebec and you follow Visa's and Mastercard's rules. Since October 6, 2022, both networks have let Canadian merchants charge a fee when a customer pays by credit card. The fee can't be more than 2.4%, or more than it actually costs you to accept that card, whichever is lower. You have to give 30 days' notice before you start, tell customers before they pay, and show the fee on the receipt. Visa and Mastercard debit and prepaid cards are off limits, Interac has its own narrower rule, and Quebec bans the practice outright.
Below, we put real dollars on the cap and say plainly whether a surcharge is worth it for a small business. Everything here is current as of October 2026. Card network rules do change, so check the linked sources before you turn a surcharge on.
When did credit card surcharging become legal in Canada?
Surcharging became allowed on October 6, 2022. Before then, the card networks' own rules kept Canadian merchants from adding a checkout fee for paying by credit card, so the cost of accepting cards was built into everyone's prices, whether a customer paid with a premium travel card or a $20 bill.
The change came out of merchant class actions first filed in 2011. Visa announced its settlement on June 12, 2017: $19.5 million plus an agreement to revise its no-surcharge rule. Mastercard changed its standards under a settlement of the same litigation. Visa's surcharging FAQ and Mastercard's rule summary both give October 6, 2022 as the start date.
That history has one practical consequence. The permission to surcharge comes from Visa's and Mastercard's rules, so those rules set the limits, and both networks say provincial law comes first. Visa says a provincial or federal law "would supersede Visa Rules," and Mastercard points to "provincial laws that may prohibit or restrict surcharging." That's why Quebec is different, as we'll get to.
What is the maximum credit card surcharge in Canada?
The most you can add is the lower of two numbers: 2.4% of the sale, or your own cost of accepting that card brand. Visa ties the limit to the average merchant discount rate you pay for Visa credit acceptance, which is roughly everything you pay your processor on those sales divided by the sales themselves. Mastercard applies the same test with its own 2.4% cap.
You can apply a surcharge at the brand level, one rate on every Visa credit card, or at the product level, a different rate for a particular type of card, such as a premium card that costs you more to accept. Visa's rules let you do one or the other, not both.
Here's how the cap plays out on a $1,200 credit card sale at three different costs of acceptance:
| Your average cost for that brand | Allowed surcharge | On a $1,200 sale |
|---|---|---|
| 1.10% | 1.10% | $13.20 |
| 1.85% | 1.85% | $22.20 |
| 2.70% | 2.40% (the cap) | $28.80 |
Look at the first row before you assume you can charge 2.4%. Small businesses that qualify for the networks' small-merchant interchange programs pay much lower base rates. From October 24, 2026, Visa's small-merchant rate for Classic, Gold, and Platinum cards used in store drops to 0.70%. If most of your customers carry everyday cards, your real cost, and so your ceiling, may land closer to 1% than to 2.4%.
Say you run a furniture store in Calgary and your statements show Visa credit costing you 1.85% on average. A customer buying a $1,200 sofa on a Visa credit card can be charged up to $22.20 extra, not $28.80. If they bring the sofa back, Visa requires the surcharge to be credited back to them along with the refund. Get your number from your statements, not from a sales pitch. Our guide to reading your merchant statement shows where to find it.
What notice and disclosure do the rules require?
There are two audiences: your processor and your customers.
The processor side comes first. Visa requires at least 30 days' advance written notice to your acquirer, the bank or processor that handles your card payments. Mastercard requires notice to both Mastercard and your acquirer at least 30 days before you start. One email to your processor may not cover the Mastercard side, so ask who files that notice.
Then your customers. Pulling together the rules from Visa, Mastercard, and the Financial Consumer Agency of Canada (FCAC), a compliant surcharge means:
- A sign at the entrance of a physical store and another at the point of sale.
- For online sales, the surcharge shown at checkout before the customer pays.
- Disclosure before the transaction is completed, with the customer able to cancel without penalty.
- A way to pay without the fee, such as debit or cash.
- The surcharge amount printed on the receipt.
- No surcharge stacked on a service or convenience fee. Visa says convenience fees aren't permitted in Canada at all.
Taking orders by phone? Tell the customer about the surcharge before you take the card number, and give them the chance to pay another way.
What payments can't you surcharge?
Under Visa and Mastercard rules, only credit cards can carry a surcharge. Their debit and prepaid cards can't.
| Payment type | Can you add a surcharge? |
|---|---|
| Visa or Mastercard credit card | Yes, outside Quebec, within the cap |
| Visa Debit or Debit Mastercard | No |
| Visa or Mastercard prepaid card | No |
| Interac Debit | Not by the merchant directly; Interac caps any surcharge fee at $0.25 |
| Any card payment in Quebec | No |
Interac deserves a closer look, because its rule is different. Interac's fee rules say "the surcharge fee must be capped at $0.25" and that merchants "may not directly apply a surcharge" for Interac Debit. So you can't add a percentage to debit sales at your till. Any debit fee has to be applied through your acquirer, and it can't happen in Quebec at all. Our explainer on what Interac is covers how debit pricing works.
One more limit catches people out. FCAC notes that some card networks don't let you surcharge their credit cards at a higher rate than other networks' credit cards. If you take American Express, read your Amex agreement before you set any rates.
Is credit card surcharging allowed in Quebec?
No. Quebec is the one province where you can't add a fee for paying by card.
Section 224(c) of Quebec's Consumer Protection Act bars merchants from charging more than the advertised price, and the same section says the advertised price must include the total amount the consumer has to pay.
The Office de la protection du consommateur (OPC) spells out what that means for card fees. Its guidance for merchants says you may not charge consumers a fee for paying by debit or credit card, that such fees "ne peuvent pas être ajoutés au prix" at the time of purchase, and that warning the customer first doesn't make the fee legal. The OPC's page for consumers tells shoppers who are charged one to say it's prohibited by law.
The ban covers debit as well as credit, so the Interac fee that's possible elsewhere isn't available in Quebec either. If you run stores in Montreal and Ontario, set surcharging up location by location. One chain-wide setting can switch it on in your Quebec store by mistake. Our Quebec page summarizes the province's payment and sales tax rules.
Do other provinces restrict surcharges?
As of October 2026, we haven't found a surcharge ban in any other province or territory. FCAC's guidance for merchants describes surcharging credit cards as an option "except in Quebec," and the same Visa and Mastercard rules apply from British Columbia to Newfoundland and Labrador. Our Canada hub tracks the rules province by province.
The federal rule to watch is drip pricing. The Competition Bureau says advertising a price customers can't actually get, because mandatory fixed fees get added on top, is a false or misleading representation under the Competition Act. Its drip pricing page makes one exception: charges imposed by government on the buyer, such as sales tax.
We haven't found Bureau guidance on whether an optional card surcharge counts as drip pricing. A fee customers can avoid by paying with debit or cash isn't the same as one nobody can avoid, but we wouldn't test the line. Show the surcharge before the customer commits, always keep a fee-free way to pay, and never let an advertised price depend on a fee that gets added later.
Is a credit card surcharge worth it for a small business?
Sometimes. The math often works on paper. The risk sits in how customers react, and in how small your allowed surcharge may turn out to be.
Start with the money. Say your shop takes $40,000 a month on credit cards and your average cost to accept them is 1.9%, about $760 a month. A 1.9% surcharge recovers that if every credit customer keeps paying by credit and pays the fee. If some switch to debit, your costs still fall, because Interac says Interac Debit costs merchants around 10 cents a transaction, far less than a percentage of a large sale. The cost you won't see on any statement is the customer who quietly shops somewhere else next time.
It's a lot of customers, too. Credit cards made up 43% of all payment transactions in Canada in 2025, according to Payments Canada. A surcharge touches a big share of your checkouts.
A surcharge tends to make more sense when:
- Your tickets are large and your margins are thin, so card fees take a real bite.
- You've already cut your processing costs and what's left still hurts.
- Customers can easily pay another way, and your staff can explain the fee calmly.
It's usually not worth it when:
- You sell in Quebec, where it isn't allowed.
- Most of your sales are small, so the fee is a few cents that annoy people.
- You qualify for small-business interchange rates and your allowed surcharge is low.
- Competitors nearby don't charge one and price is how you win.
Before you surcharge, make sure you aren't overpaying in the first place. The Code of Conduct for the Payment Card Industry lets you offer discounts for different payment methods, so a debit discount is another way to steer customers. We compare the two approaches in dual pricing vs. surcharging. Ask your processor in writing whether adding a surcharge changes any interchange program you're in, and read our guide to credit card fees in Canada for the small-business rates.
How to set up a compliant surcharge
- Confirm the location isn't in Quebec, and exclude any Quebec stores.
- Pull three months of statements and work out your average cost for each card brand.
- Choose brand-level or product-level surcharging, and set the rate at or below the lower of your cost and 2.4%.
- Give written notice to your acquirer for Visa, and notice to both Mastercard and your acquirer for Mastercard, at least 30 days before you start.
- Set up your terminal and online checkout to apply the fee to credit cards only, never to debit or prepaid cards.
- Post signs at your entrance and checkout, and add the disclosure to your online checkout page.
- Check that receipts show the surcharge as its own line.
- Train staff on refunds: the surcharge goes back to the customer with the purchase amount.
- Recheck your cost every few months. If your rates fall, your cap falls with them.
Our surcharging program covers the compliance, disclosure, and setup with you. If the real problem is the fees themselves, our page on credit card processing fees explains what you should expect to pay.
The next step
Whatever you decide, the number that sets your cap is your real cost of acceptance. Send us a recent statement for a free statement review and we'll work out your effective rate by card brand, then tell you plainly whether a surcharge or a better rate makes more sense for you. If you'd rather talk it through, book a consultation.
About this guide
Written by the Clearo Payments team. Clearo provides interchange-plus payment processing to merchants in the US and Canada, with no long-term contracts and no cancellation fees. Card network rules and laws change, so check the sources below before you act on anything here. Our editorial standards explain how we source and update guides. Questions about your own setup? Ask our team.
Sources
Official and primary sources we checked while writing this guide.
- Visa Canada surcharging FAQ for businesses (visa.ca)
- What merchant surcharge rules mean to you in Canada (Mastercard) (mastercard.com)
- Visa Resolves Claims in Canadian Merchant Class Action Proceedings (visa.ca)
- Merchant surcharges, service and convenience fees, and discounts (FCAC) (canada.ca)
- P-40.1, Consumer Protection Act (LegisQuébec) (legisquebec.gouv.qc.ca)
- Paiement par carte : frais interdits (Office de la protection du consommateur) (opc.gouv.qc.ca)
- Payment by Debit or Credit Card: Prohibited Fees (Office de la protection du consommateur) (opc.gouv.qc.ca)
- Drip pricing (Competition Bureau Canada) (competition-bureau.canada.ca)
- Misleading representations and deceptive marketing practices (Competition Bureau Canada) (competition-bureau.canada.ca)
- Understanding Fees (Interac) (interac.ca)
- How Interac Debit helps your small business in the busiest times (Interac) (interac.ca)
- Visa Canada Upcoming Interchange Modifications (September 4, 2026) (visa.ca)
- Canadian payment transactions total more than $12 trillion in 2025 (Payments Canada) (payments.ca)
- Code of Conduct for the Payment Card Industry in Canada (FCAC) (canada.ca)