Case Study

Commerce Media Group and Clearo: card payments inside QuickBooks Online invoices

A Toronto marketing agency left a 3% rate and a terminal that sat apart from its books. Clearo moved its card payments into the QuickBooks Online invoices it already sends, and its processing costs fell by about 30% a year.

At a glance

Client: Commerce Media Group
Industry: Marketing agency
Location: Toronto, Ontario
What Clearo set up: Elavon processing with Benji Pays inside QuickBooks Online invoices
Result: Processing costs down about 30% a year
Website: commerceconnect.ca

Before and after

Before Clearo

Took card payments through QuickBooks Payments at 3%, which came to thousands of dollars a month in processing costs.
A previous ISO had moved it to a separate physical terminal that didn't connect to its invoicing, which made paying harder for the agency and its clients.
That setup came with a multi-year contract the firm couldn't get out of.

With Clearo

Clearo set the firm up on Elavon processing with Benji Pays, so a payment gateway sits inside its QuickBooks Online invoices.
Payments sync to QuickBooks Online without extra effort, so the invoicing workflow stayed the way the team and its clients knew it.

Where Commerce Media Group started

Commerce Media Group bills its clients through QuickBooks Online, and it took their card payments through QuickBooks Payments at 3%. At the volume the agency invoices, that rate cost it thousands of dollars a month.

An earlier change hadn't fixed it. A previous independent sales organization (ISO) moved the agency onto a separate physical terminal that had no connection to its invoicing, so paying got harder for the agency and for its clients. The terminal also came with a multi-year contract the firm had no way out of.

What Clearo set up

Clearo put the agency on Elavon processing with Benji Pays, which places a payment gateway inside its QuickBooks Online invoices. Clients still receive the same invoices from the same system, and now they can pay them by card right there.

Every payment syncs back to QuickBooks Online without extra effort, so the invoicing routine the team and its clients knew stayed exactly as it was. There was no new system for anyone to learn and no separate terminal to keep in step with the books.

The result

By the agency's own figures, its processing costs are down about 30% a year, and its clients pay through the invoices they already know.

Savings like these depend on a business's card mix, average ticket and monthly volume, so they aren't a promise for every merchant. A free statement review shows what your own costs would look like.

Could the same setup work for your business?

Clearo sets up the same QuickBooks Online invoice payments for other businesses: Elavon processing with Benji Pays, so QuickBooks Online invoices take card payments that sync back to the books.

It fits businesses that bill by invoice, such as agencies, consultants and other professional services firms, and B2B suppliers. Pricing is interchange-plus, with no long-term contract and no cancellation fee.

"Commerce Media Group highly recommends Clearo for any processing needs, as it's not just about the solution that can be provided. It's making sure the company has the best interests at heart."

Brendan Scott, President, Commerce Media Group

Related Services

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POS Terminals

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Surcharging Program

Pass processing costs to credit card users

Pricing

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