Credit card processing and merchant services in Longueuil, QC

Longueuil counted 254,483 residents at the 2021 Census, up 6.1% from 2016, which put it fifth in Quebec by population among census subdivisions. For restaurants, cafes, salons and anyone else whose customers tip, the terminal setting most likely to need a second look is the tip screen.

The Office de la protection du consommateur says a merchant who suggests tip amounts on a payment terminal has to calculate the percentages on the price before GST and QST. The screen must also give the customer a way to enter their own amount, and all of the options have to be presented the same way, without nudging anyone toward one of them.

Here's what that looks like on a $60 bill. The 5% GST adds $3.00 and the 9.975% QST adds $5.99, so the customer sees $68.99. A 15% tip suggestion has to read $9.00, worked out on the $60. A terminal that still calculates on the taxed total would suggest $10.35 instead, and that's the setting to change.

Card fees are a separate question with a short answer. Quebec bars any fee for paying by debit or credit card, and the OPC says warning customers first doesn't make one legal. Whatever you pay to accept cards comes out of your margin, so you should know exactly what that is.

We price on interchange-plus, with interchange passed through at cost and our markup on its own line, and there's no long-term contract. Our POS terminals take Interac, Visa, Mastercard, Apple Pay and Google Pay, and your dedicated rep can go through the tip settings with you before you go live. Send a recent statement for a free statement review, and see our Quebec page for the provincial rules in full.